OldBucket Refund & Shipping Policy

These Refund & Return Policy ("Refund - Return") were last updated on April 26, 2024.

Shipping and Return Policy of Oldbucket.com by Exopire Enterprises: At Oldbucket.com, we strive to provide you with an exceptional shopping experience for all your book needs. Please take a moment to familiarize yourself with our shipping and return policies outlined below:

We offer fast and reliable shipping worldwide. Shipping rates may vary depending on your location and the weight of your order. Orders are typically processed within 1-2 business days and delivered within 5-7 business days, but please note that shipping times may be longer during peak seasons or due to unforeseen circumstances.

Returns:

New Book Return: If you receive a new book and wish to make a return, you have 7 days from the date of delivery to initiate a return request. Simply contact our customer support team, and they will guide you through the process.

Old Book (Refurbished) Return: Please note that old books (refurbished) do not have a standard return policy. However, in exceptional cases, returns may be accepted based on important reasons. Reach out to our customer support team with your specific request, and they will assist you accordingly.

Refunds: Refunds for eligible returns will be issued to the original payment method used for the purchase. We value your satisfaction and aim to address any concerns or issues you may have promptly and fairly. If you have any questions regarding our shipping and return policies, please reach out to our customer support team for assistance. Happy shopping at Oldbucket.com!

Simply contact us through the chat section of our website, send us a message at care@oldbucket.com, or give us a call at 6306609334 to initiate the return process.

Payments/Refund related queries

How can I make payments at OldBucket?

you can choose between Cash on Delivery (COD) or online payment options. For COD, please note that the limit for purchases is above 500 rs.

How long do you take to initiate my refund?

Typically, once you have initiated a refund request, it usually takes around 3-5 business days for the refund to be processed. However, it is important to note that this timeframe can vary depending on the payment method you used during the purchase.
For credit card refunds, it might take an additional 5-7 business days for the refunded amount to appear in your account. In some cases, it may take longer due to delays from the card issuer.

How can I review my receipt?

We handover the receipt from the merchant to you at the time of delivery. Also, you can look at your transaction history in the “My Orders” tab.